Our Services

We are here for you.

We are here
for you.

Discover how we can help you or someone you care about.
Our helpline

Our live helpline is available from Mondays to Saturdays, 12pm to 9pm. You may choose to call us, email us or text us through our live chat service.
 

Counselling

Not sure where to seek help from or worried about cost? We provide professional counselling and referral services at a nominal fee for anyone up to 35 years old.
 

Our helpline

Our live helpline is available from Mondays to Saturdays, 12pm to 9pm. You may choose to call us, email us or text us through our live chat service.
 

Counselling

Not sure where to seek help from or worried about cost? We provide professional counselling and referral services at a nominal fee for anyone up to 35 years old.
 

Youth Heroes

Not ready to see a counsellor yet? That’s okay! Our team of Youth Heroes are here to provide peer support and friendship to you and your trusted circle of friends and loved ones.

Frequently Asked Questions

Looking for the right kind of support can be a confusing and daunting process. Youthline can help you find the most appropriate support service based on your unique needs and circumstances.

Yes, you may! We understand that taking the first step to seek professional support can feel strange or intimidating and we welcome you to bring someone you trust with you on this journey.

Counselling is free for all students.

A nominal fee between $5 – $20 per session will be charged for working adults, on a case-by-case basis.

Any fees may be waived based on individual circumstances.

All our counsellors are also professionally trained, qualified and certified by the Singapore Association of Counselling.

Your privacy is very important to us and everything you share with our team is strictly confidential.

You can gently encourage your friend to reach out to us or offer to accompany that friend to meet our counselling team. You are also welcome to reach out to us for advice on how best to help your friend.

Please call 995 for emergency medical services.

Counselling on weeknights and weekends will be arranged on a case-by-case basis and is available only if the counsellor (and you) have the means to do it virtually online. Please reach out to us at hello@youthline.sg to book an appointment.

We provide a welcoming and non-judgemental environment for you to receive the support you need without fear.

Every story matters to us so whatever your background or circumstances, we accept you as you are.